Most items on our website will be ready to ship within 2-3 business days, if it is not ready to ship it will be disclosed as a presale item or ship out date will be disclosed at the bottom of the product description. If you have any questions feel free to contact us via our customer service chat for more information.
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We process orders as soon as possible. Once your order is confirmed within our system we are unable to make any changes to your order. If you have any further questions on this please reach out to us via our customer service chat.
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All orders are shipped from our warehouse in Miami, FL.
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We only ship to the USA and Canada currently.
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All packages are processed within 2-3 business days of your purchase, this is because in most cases, the printing process begins once your order is placed. Estimated delivery for products in stock at our warehouse is 4-7 business days. Once any items arrive at our warehouse they will be shipped out within 4-7 business days. Once shipped out you should receive your order in 10-15 business days. Please check each product description as it will provide an estimated ship out date. We will do our best to split ship your order if you have ordered any items that are ready to ship.
As a reminder the estimated delivery windows above should be used as a guide only. If your order is outside the window, please do not worry, your package is being processed and we are doing our best to get everything shipped out as quickly as possible.
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Once your order ships you will receive an email with your tracking number for your reference to track your parcel.
*Please note that sometimes the tracking can take a day or two to be updated by the carrier. If it looks like its not moving, chances are its on its way!
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We partially ship items as they arrive into the warehouse. We will make sure to send the remaining items in your order as soon as it gets to us!
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If you receive a faulty unit, or the wrong product please contact our Customer Support team (Contact Us Page) to start the return process. Please include the following information:
• Order number
• Video or photo of the faulty product (if applicable)
• Complete delivery address
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Oh no! Hopefully this doesn’t happen but if it does, although our shipping carriers work independently to deliver your package. Once a package leaves our facility, it is the responsibility of the shipping carrier (I.e. USPS or UPS) to ensure the package is delivered. We are not responsible for packages that have been lost, stolen, or delivered to the wrong location. If you have any further questions please reach out to us via our customer service chat.
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If your package tracking notifies you of “Returned to Sender” please reach out to us via customer service chat to let us know and provide us with the following information:
Confirmation of address
If it is the same address as provided last time it was marked as undeliverable by courier we suggest providing us with another address to ensure it will be delivered this time around.
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If an item is listed as sold out it is unfortunately unavailable for purchase at this time. Feel free to hit the “Notify me when available” option to receive a notification when it is back in stock!
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We include a size chart on our website as well as a product description of each item! If you are looking for an oversize fit we recommend sizing up.
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All sales final - no returns or exchanges. Due to the exclusive nature and high demand of the merchandise, all sales are final. Please check that your chosen product sizing, shipping address, and billing address that you are submitting is correct before purchasing as it cannot be modified or changed after.
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You can always refer back to our policies listed on our website, however all sales are final and we do not offer refunds currently.
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